Digital Delivery Last Updated: October 16, 2026
Skill Fountain is an online Learning Management System (LMS) and e-learning platform. All products, courses, assessments, tests, and study materials provided on our platform are 100% digital goods and online educational services.
1. Mode of Delivery (Electronic Fulfillment)
Since all our offerings are digital:
- There is no physical shipping or physical delivery of books, CDs, or printed media to your physical address.
- Delivery is conducted electronically via the internet through our secure web platform (https://skillfountain.in).
- Upon enrollment or purchase, course content, video lectures, code compilers, practice questions, and notes become accessible directly within your logged-in user dashboard.
2. Delivery Timelines
Instant Automated Access
Under normal circumstances, access to purchased courses or digital products is unlocked instantaneously (within 0–5 minutes) upon successful transaction authorization by Razorpay.
Gateway Lag SLA (Maximum 24h)
In rare cases of bank network delays, pending webhook status, or manual verification, access is guaranteed to be enabled within maximum 24 hours.
3. Shipping & Handling Charges
Because all items are delivered electronically over the web, no shipping, handling, or delivery fees are charged to the user. The price listed at checkout is the complete digital access fee.
4. Confirmation of Delivery
Delivery is considered successfully completed once:
- The purchased course or subscription status appears as active in your Dashboard.
- A transaction confirmation and invoice receipt are dispatched to the registered email address linked to your Skill Fountain account.
5. Troubleshooting & Delivery Support
If your payment was successfully deducted by your bank/Razorpay but your course access is not visible on your dashboard within 15 minutes, please contact our support desk immediately with your transaction details: